♦ If you have not been able to attend the lessons at the school recently and have not got the set of photocopies about Complaint, here are the links to the section of EOI WRITING BANK where you will find the essential information about the layout and language of Complaints. There is also an example of a complaint email to help you see the vocabulary and structures in context. Read everything carefully and study the specific language you will need to use when asked to write a formal email of complaint.
| COMPLAINT | example |
♦ From British Council: do the exercises on the page to practise the language of complaint. You can do them online or download and print the worksheet:
♦ This is another exercise to practise complaint writing:
A complaint letter about a holiday apartment + key
♦ This gap-filling exercise practises complaint vocabulary and some other language points:
